Terms of Service, Privacy Policy & Policy
Privacy Policy
Terms of Service
Refund Policy (Digital Goods)
We are committed to protecting your privacy. This policy explains how we collect and protect your data.
A. Information We Collect
* **Personal Information:** When you download a file (free or paid), we collect your name and email address. This is required to deliver your download link and transaction receipt.
* **Payment Processing Data:** We do not store or process your credit card details directly on our servers. All transactions are securely processed through third-party payment gateways (Stripe and/or Wix Payments). These providers adhere to strict PCI-DSS security standards.
* **Usage Data:** We may use standard web cookies and analytics tools (like Google Analytics) to track page visits, traffic sources, and checkout behavior to improve our website's SEO and performance.
B. How We Use Your Information
* To deliver the .md files to your email immediately after transaction.
* To provide customer support if you run into download issues.
* If you opt-in, we may occasionally send you emails regarding new AI skill drops, blog updates, or shop promotions. You can opt-out at any time using the "Unsubscribe" link in those emails.
Because our .md files, AI prompts, and configurations are digital products delivered instantly via internet download, they cannot be physically returned or revoked.
A. All Sales Are Final
* **No Refunds:** Once a purchase is complete and the download link is generated or delivered, **all sales are final and non-refundable.** We cannot issue refunds under any circumstances, including if you purchased the incorrect item or if your local AI framework is incorrectly configured.
* **Free Tier Encouraged:** We encourage you to download and test our free .md files first to ensure our formatting and logic meet your technical needs before purchasing premium files.
B. Defective or Corrupted Files
* If you experience a technical issue, such as a corrupted download link or a file that fails to extract, please contact us immediately at **[Insert Your Support Email]**.
* We will gladly replace the corrupted file or provide an alternative download path within [Insert timeframe, e.g., 48 hours] of receiving your support request.
Contact Us
If you have any questions, concerns, or technical issues regarding these policies, please reach out to us from our contact page.
A. Intellectual Property & License
All AI skill files, configurations, system prompts, and templates (provided in .md format or otherwise) are the intellectual property of HidnGem.
* Upon purchase or free download, we grant you a non-exclusive, non-transferable, single-user license to use the files for your personal or internal business workflows.
* You may modify the files to fit your personal use.
* **Prohibited Use:** You may not resell, redistribute, repackage, lease, share, or sublicense any of our .md files or templates, in whole or in part, to any third party or public repository.
B. "As-Is" Disclaimer & Limitation of Liability
* AI frameworks, models (e.g., Claude, GPT), and software (e.g., OpenClaw, AutoGen) change frequently. Our .md files are provided on an "as-is" and "as-available" basis without any warranties, express or implied.
* We do not guarantee that the .md files will function flawlessly with future updates to third-party software, nor do we guarantee specific performance outcomes or financial gains.
* In no event shall [Insert Your Shop Name] be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, these files.